Loss Prevention - Role Specific Guides
Sunday, January 10, 2010
Kim Riggans

The ECRA Role Specific Guides (RSGs) to Shrinkage are documents designed to assist both retailer and supplier personnel in the development of their knowledge of the topics of Shrinkage and Loss Prevention – specifically as it relates to their functional role/job.

Shrinkage is a topic for which many people are stakeholders within their roles – whether they realise it or not! A person’s role may be impacted by shrinkage as a result of their actions or the actions of others. Similarly, people may make decisions in their own roles that contribute to shrinkage impacts on other people’s roles.

ECRA Role Specific Guides (RSGs) to Shrinkage have two principal pages.

1. The first/front page has sections describing the impact of shrinkage on a particular job role, what actions a person in that role might take to assist in loss prevention and indications of flow on effects through the value chain of decisions made (good and poor) in terms of shrinkage.

2. The second/back page serves as a template for action planning and might be used as part of training and development or in annual goal setting. Several RSGs have been developed for roles more commonly found across businesses and can be accessed by clicking on the link of the chosen role.

Additionally, a blank template has been provided for users to develop their own RSG for roles not already provided or where provided RSGs do not sufficiently match responsibilities, and is available here.


ECRA Role Specific Guides (RSGs) to Shrinkage available - Download here:

ECRA Shrinkage Guide - Supplier
           ECRA Shrink Educational Guide - Marketing Manager
           ECRA Shrink Educational Guide - Sales Executive
           ECRA Shrink Educational Guide - Merchandiser
           ECRA Shrink Educational Guide - Supplier Director

  • ECRA Shrinkage Guide - Retailer
               ECRA Shrink Educational Guide - National Asset Protection Manager
               ECRA Shrink Educational Guide - Retail Buyer
               ECRA Shrink Educational Guide - Retailer Area Manager
               ECRA Shrink Educational Guide - Retailer Goods Receiving Team
               ECRA Shrink Educational Guide - Store Layout Design Manager
               ECRA Shrink Educational Guide - Store Manager

  • ECRA Shrinkage Guide - Supplier & Retailer
               ECRA Shrink Educational Guide - Distribution Manager
               ECRA Shrink Educational Guide - Finance Manager
               ECRA Shrink Educational Guide - Human Resource Manager
               ECRA Shrink Educational Guide - IT Manager
  • Article originally appeared on TPF (http://www.tradingpartnerforum.com.au/).
    See website for complete article licensing information.