18-19 October 2012

Grand Hyatt Melbourne

The fourth Annual Efficient Consumer Response Australasia Supplier and Retailer Convention was held at the Grand Hyatt Hotel in Melbourne on 18-19 October 2012. Over 150 delegates took the opportunity to view presentations from local and international fast moving consumer goods (FMCG) industry experts and to network with colleagues, peers and business partners.

The title of the convention Fit for the Future encapsulated the key theme over the two days, recognising that we have seen an explosion of technological innovation. New takes on virtual ‘pop-up’ stores, apps, and social media are emerging daily and the sophistication and capability of such technologies is constantly evolving.

This sets new challenges for suppliers, manufacturers and retailers, including how stores operate, how shoppers interact with multi channel, and new requirements in ‘back-office’ systems and processes.  ‘Big data’ is set to accelerate consumer engagement, transform product development and reinvent shopper marketing processes. Businesses will need to be prepared to increase supply chain flexibility and ensure they are fit for the future!

The Board of ECRA expresses its thanks to all speakers and organisers, and particularly to the delegates for making this year’s convention a success. ECRA looks forward to continuing to fulfill its role as the only industry body that brings together suppliers, retailers and wholesalers to promote industry-wide initiatives in the value chain that deliver benefits to the industry and the shopper.

Download your copy of the Convention Report here

Speaker Presentations now available:

Craig Woolford, Senior Analyst, Retail Sector, Citi Research (328K)

Professor Daniel Corsten, Professor of Operations & Technology Management, IE Business School Spain (809K)
MSI Report - Prof Daniel Corsten (619K)

Peter Beales, Managing Director, In-Deed Management Consultancy (4.5M)

Carton Identification Guidelines - Industry Launch by Matt Swindells, Coles & Steve Longley, Woolworths (1.2M)

Kosta Conomos, Executive Director, Retail Industry Group, Nielsen (6.8M)

Maria Palazzolo, CEO, GS1 Australia and Michael Liddell, Technical Manager, Unilever Australasia - GoScan (1.6M)

Dev Mookerjee, Senior Consultant Business Analytics, IBM (3.2M)

Glen Wells, Regional Director Australasia, Innova Market Insights (11M)

Please note:  not all presentations were made available to ECRA.  Please contact the speaker directly if you wish to obtain a copy of their presentation

SPEAKERS

Prof Daniel Corsten Professor of Operations & Technology Management IE Business School (Spain)	Matthew Brown Head of Research Echochamber (UK)	Craig Woolford Senior Analyst Retail Sector Citi Research
Kosta Conomos Executive Director Retail Industry Group Nielsen	Steve Bean 2011 Joe Berry Award Winner	Maria Palazzolo CEO GS1 Australia
Peter Beales Managing Director In-Deed Managment Consultancy	Selma Mehmedovic Research Consultant Australian Centre for Retail Studies	Dev Mookerjee Senior Consultant Business Analytics, IBM
Simon Jury Asia Solutions Director dunnhumby	Glen Wells                                         Regional Director Australasia Innova Market Insights	Patrick Medley Consumer Products and Retail Industries Leader IBM Global Business Services